Submit a Warranty Claim
In order to expedite your warranty claim, please fill out the below web page fully as your complete information will allow faster processing. You will receive a warranty claim ticket number by return email within five days of your submission, excluding weekends and holidays, along with further info or next steps.
Please await this claim number should you have need to contact us. Thank you for contacting Pelican Products and the Customer Service team.
For US customers, please click here to fill out the US warranty form.
Upload Photo
Upload a photo of the unit
Files must be less than 8MB. Please submit a JPG, GIF of PNG file. Please select an image to upload.
Upload Photo
If the unit is under warranty please upload a valid ticket with the purchasing date within the warranty period.
Files must be less than 8MB. Please submit a JPG, GIF of PNG file. Please select an image to upload.
Thank you for visiting Pelican Warranty
You are now leaving Pelican’s website and are being directed toward a website owned and operate by Case-Mate. Case-Mate is a third party independent of Pelican, and Case-Mate (not Pelican) is responsible for the operation of their website, any products you purchase (including Pelican branded products), warranty claims and services, and the protection of any personal information you provide at or through the site.
Click here to read more about Pelican’s exclusive licensing partnership with Casemate
Thank you for visiting Pelican Warranty
You are now leaving Pelican’s website and are being directed toward a website owned and operate by Case-Mate. Case-Mate is a third party independent of Pelican, and Case-Mate (not Pelican) is responsible for the operation of their website, any products you purchase (including Pelican branded products), warranty claims and services, and the protection of any personal information you provide at or through the site.
Shipping Charges Apply
Free ground shipping excludes Cargo Cases, drinkware and Case-mate products
Shipping Charges Apply
Free ground shipping excludes Cargo Cases and Vault Cases.